Help with your OrgRecon account and assessments.
For account access, authorization, assessment, or report questions, contact our support team.
Support hours
Support is available Monday through Friday, 9:00 AM–5:00 PM Arizona time, excluding U.S. federal holidays. The two-business-day response target is not a service-level guarantee.
What support covers
We can help with account access, host authorization, assessment status, report access, product behavior, and other account or product problems. Include the affected page or workflow, the time of the issue, and any non-sensitive error information. Do not send passwords, authentication codes, Salesforce records, tokens, cookies, or private report contents by email.
Security and privacy
For a potential security vulnerability in OrgRecon, follow the Responsible Disclosure Policy. For privacy questions or requests, contact [email protected].
Salesforce and AppExchange users
This page is the official support destination for OrgRecon users and Salesforce AppExchange installers. A public service-status page may be added later; until then, support will share material service information directly when appropriate.